Exchange and Return Policy

Ehsas Perfumes Return and Exchange Policy


We take pride in our name and reputation for the excellent quality and value of our products, and if you are not satisfied with your purchase, we are happy to assist you with an exchange or refund.


Return period:

The customer has the right to return products purchased from Ehsas Perfumes within only 3 days from the date of receiving the order.


Return policy:

Products must be in their original condition, i.e., unopened and unused.

The product must be in its original packaging.


Return method:

The customer can return the products by sending them to the address provided with the purchase invoice.

The customer must send the products via a reliable shipping service, covering the shipping costs.


Refund:

The customer will be refunded after the returned products are received and inspected by Ehsas Perfumes within one day.


substitution:

The customer can exchange the returned products for other products from Ehsas Perfumes store within 7 days of the purchase date.

The customer must choose alternative products when sending returned products.


Return and exchange exceptions:

The customer is not entitled to return or exchange the following products:

Products that have been modified or damaged after purchase.

Products that have been used or consumed.

Discounted products or products purchased as part of a promotional offer.

Contact customer service:


Customers can contact customer service at Ehsas Perfumes store for more information about the return and exchange policy, or to submit a return or exchange request.


Phone number: [0594116181]

Email: [[email protected]]

Live chat: [0594116181]